Right of renunciation and refunds
The costumer can return any items within 14 calendar days time without any reason or penalty.
The renunciation period will expire after 14 calendar days from the day the costumer receives his products.
If you want to exercise your right of renunciation, you must inform us using the renunciation form or through a letter that you shall send by email or postal mail.
Vents de Migjorn S.L.
Polígono Industrial, Nave B-6
07749 - Es Migjorn Gran
Menorca - Illes Balears
971 370 562
To meet the cancellation deadline, it is sufficient for the costumer to send your communication concerning your exercise of the right of renunciation before the cancellation period has expired.
Effects of renunciation
In case of renunciation, we will refund to the costumer all the payments received after the purchase, including the costs of delivery without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed about the costumer’s decision to cancel this contract. We will make the aforesaid refund using the same means of payment used by the costumer for the initial transaction, unless the costumer has otherwise expressly stated. In any case, the buyer will not incur any fees as a result of the refund. Transport costs of returning the products will be charged to the customer.
We may withhold the reimbursement until we have received the goods back or the costumer have supplied evidence of having sent back the goods, whichever is the earliest.
The costumer shall send back the goods or hand them over to us without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed about the costumer’s decision to cancel this contract. The deadline is met if the costumer sends back the goods before the period of 14 calendar days has expired.
The goods offered on this Web Page are a selection of products of our collections and fulfill the same quality and guarantee requirements as the products put up for sale in the physical establishments.
Each product is accompanied by the following information:
Name of the article
Image/s of the article
Description of the article
Available sizes and colours*
Price (in the appropriate currency)
*We aim to show the colour of our products as close as possible to the reality. Nevertheless, the colour of the products that appears on screen may be subject to variations depending on the quality of your computer monitor. In this sense, we cannot guarantee that the colours that appear on your monitor are a true representation of the actual colours.
Special offers, promotions or discounts will be valid until the indicated date or subject to availability of the stocks.
Similarly, we make every effort to ensure that the information contained on this website is complete, accurate and correct. In the event of any error, we will proceed to correct it immediately.
The legal guarantee of the products offered on this website is during 2 years, like the one stated in the Royal Legislative Decree 1/2007, of 16th November, which approved the consolidated draft of the General Law for the Protection of Consumers and Users.
The company will answer to non conformity claims of the products during a two year period since the deliverance of the goods.
Jurisdiction, applicable law and out-of-court resolution
We inform you that the European Commission provides an online platform for resolving legal disputes, which is available at the following link: http://ec.europa.eu/consumers/odr/. Consumers may submit their claims via the aforementioned online platform for resolving legal disputes.